Shipping Policy
*Due to the Covid-19 pandemic, the processing and shipping times are a bit longer than usual. We ask that you please monitor the tracking information provided.
Carriers
The following carriers and methods are used to deliver for your U.S. orders:
- USPS- USPS Priority Mail & USPS Parcel Select Ground (when applicable)
- UPS- Home Delivery/ Ground
The following carrier is used to deliver for your Canada order:
- DHL - Home Delivery/Ground - please note additional delivery time is to be expected.
Order Tracking
Once a label is created for your shipment, a tracking number will be provided to you via email. Please allow up to 24 hours from the time of receiving this email (48 hours if your order is placed over the weekend or on a holiday) for the tracking number to become active. At that point you will be able to click on the tracking link to follow. You will also receive a notification email when your order is “Out for delivery” and an email when your order has been “Delivered”.
USPS Parcel shipping offers a low-cost shipment option, but with this comes limited tracking information. You will however receive a notice that your order has shipped.
Shipping Rates
The rate charged for shipping your order is based on the total weight and dimensional size of the order, accompanied by your location. Prior to final checkout, you will be shown shipping options from which to pick.
D&J Farmhouse Collections will only ship within the continental United States and Canada. We also cannot deliver to P.O. box locations or military APO/FPO addresses. Please note that all shipping prices are in US dollars.
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